GPU Help

When your browser is not using the GPU properly

If FPS is low or the scene feels glitchy, Windows may be running the browser on integrated graphics or a software renderer. Check the steps below in order.

1. Run the GPU setup app first

The fastest option is to download and run the Windows GPU setup helper provided by BuildCity. It registers major browsers as high-performance GPU apps in the current Windows user account.

After running it, fully close and reopen the browser. Closing only the current tab may not be enough. Close every Edge or Chrome window, then open BuildCity again.

If you want to set it manually

Without running the helper app, you can set the current browser to high performance directly in Windows Graphics settings.

  1. Open Windows Settings.
  2. Go to System > Display > Graphics.
  3. Under Add an app, choose Desktop app and select Browse.
  4. Select the executable file for the browser you use.
  5. Open Options for the added browser, choose High performance, then save.
  6. Fully close the browser and start it again.
Browser Executable to select Common location
Microsoft Edge msedge.exe C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Google Chrome chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe
Firefox firefox.exe C:\Program Files\Mozilla Firefox\firefox.exe
Naver Whale whale.exe C:\Program Files\Naver\Naver Whale\Application\whale.exe

2. If it still does not work, enable browser graphics acceleration

Even after Windows is configured, WebGL may not use the GPU if hardware acceleration is disabled inside the browser.

  1. Open Edge or Chrome settings.
  2. Go to System and performance or System.
  3. Turn on Use graphics acceleration when available.
  4. Restart the browser, then reconnect to BuildCity.
Edge Check the graphics acceleration option at edge://settings/system
Chrome Check the graphics acceleration option at chrome://settings/system
What to check If the renderer still shows SwiftShader or Microsoft Basic Render after reconnecting, the browser is still not using the real GPU.
Last step Update the browser and graphics driver, then restart the browser again.

What to verify after changing settings

Return to the game and check whether the stutter is reduced. On Windows laptops, power saver mode may prevent the dedicated GPU from being used, so also check the power adapter and Windows power mode.

If the issue continues, send your browser, GPU name, screen resolution, and FPS state. That makes the cause much easier to confirm.